El Paso Senior AdvisorFranklin Heights Nursing & Rehabilitation is a 132-bed nursing facility at 223 S Resler Dr, El Paso, certified for Medicare and Medicaid and licensed by the Texas Health and Human Services Commission as nursing facility #308573; CMS rates Franklin Heights Nursing & Rehabilitation 1 out of 5 stars overall in Care Compare data dated October 1, 2026.
What are Franklin Heights Nursing & Rehabilitation's Care Compare star ratings?
CMS rates Franklin Heights Nursing & Rehabilitation 1 out of 5 stars overall, with 1 star for health inspections, 2 for staffing and 3 for quality measures.
| Measure | Value |
|---|---|
| CMS overall rating | 1 of 5 |
| Health inspections (CMS) | 1 of 5 |
| Staffing (CMS) | 2 of 5 |
| Quality measures (CMS) | 3 of 5 |
| Long-stay / short-stay quality (CMS) | 5 / 1 |
| Certification (CMS) | Medicare and Medicaid |
| Certified beds; average daily census | 132; 90.9 |
| Ownership (CMS) | For profit - Partnership |
| Chain (CMS) | Creative Solutions In Healthcare, 150 homes |
| Medicare/Medicaid participation since | March 1, 1995 |
| HHSC nursing facility license | #308573, 132 licensed beds |
| Alzheimer's beds (HHSC directory) | None listed |
About 91 residents live there on an average day, 69% of certified beds, below the 74% median for certified homes in the El Paso area.
What did Franklin Heights Nursing & Rehabilitation's latest health inspection find?
Surveyors' latest standard health inspection of Franklin Heights Nursing & Rehabilitation was on July 24, 2025; CMS records 17 health deficiencies in that cycle (7 standard, 16 complaint).
An earlier cycle, surveyed May 31, 2024, recorded 46 deficiencies. Against an El Paso median of 15 deficiencies, the latest count is on the high side.
Within CMS's three-year penalty window it shows 2 fines totaling $191,503 and 1 payment denial.
Is Franklin Heights Nursing & Rehabilitation well staffed?
Franklin Heights Nursing & Rehabilitation reports 3.31 nurse staffing hours per resident day, essentially level with the El Paso median of 3.33, including 0.24 hours from registered nurses (below the El Paso median of 0.42).
Nurse aides account for 1.98 hours per resident day. Weekend total nurse staffing is 2.84 hours per resident day. Nursing staff turnover is 43.0%, below the El Paso median of 43.9%; RN turnover is 40.0%. CMS counts 1 administrator departure in its measurement period.
Who can pay for a stay at Franklin Heights Nursing & Rehabilitation?
CMS lists Franklin Heights Nursing & Rehabilitation as certified for Medicare and Medicaid, so it can bill Medicare for qualifying short-term skilled stays and Texas Medicaid for long-term residents who qualify for nursing facility care.
Medicare's skilled nursing benefit requires a qualifying inpatient hospital stay of at least three days and pays in full only for the first 20 days; a daily coinsurance applies from day 21 to day 100. Long-term custodial care is paid privately, by long-term care insurance, or by Medicaid. Texas Medicaid residents keep a $75 monthly personal needs allowance; the rest of their income goes toward the cost of care.
How does Franklin Heights Nursing & Rehabilitation compare with nearby nursing homes?
The closest other certified nursing home is White Acres Wellness & Rehabilitation in El Paso (1.1 mi, CMS 2 of 5), and the nearest acute-care hospital is The Hospitals of Providence Memorial Campus, about 4.5 miles away.
| Facility | Miles (straight line) | Licensed capacity | CMS overall rating | Latest CMS health inspection | Health deficiencies (latest cycle) |
|---|---|---|---|---|---|
| White Acres Wellness & Rehabilitation 7304 Good Samaritan Court, 79912 | 1.1 | 74 | 2 of 5 | January 29, 2026 | 14 |
| The Bartlett Skilled Nursing and Assisted Living 221 Bartlett Drive, 79912 | 1.3 | 58 | 2 of 5 | August 22, 2025 | 9 |
| Avir at El Paso 7441 Paseo Del Norte, 79911 | 3.9 | 124 | 2 of 5 | May 6, 2026 | 12 |
| Grace Pointe Wellness Center 2301 North Oregon Street, 79902 | 4.2 | 154 | 1 of 5 | March 12, 2026 | 16 |
| Mountain View Health & Rehabilitation 1600 Murchison Drive, 79902 | 4.2 | 187 | 1 of 5 | March 26, 2026 | 23 |
What should we raise on a visit to Franklin Heights Nursing & Rehabilitation?
Take the CMS data with you. To begin, ask for the plan of correction covering the 17 deficiencies from July 24, 2025 and what has been re-checked since.
- Turnover is at or below the local median; ask which charge nurses and aides have been there longest.
- Ask what led to the $191,503 in CMS fines and whether the problem has been closed out.
- With occupancy near 69%, ask which halls have openings and why.
- CMS shows a resident council; ask when it meets and how families raise concerns.
- Ask who the attending physicians are, how often they see long-term residents, and which hospital they admit to.
