El Paso Senior AdvisorLos Arcos Del Norte Care Center is a 124-bed nursing facility at 11169 Sean Haggerty Dr, El Paso, certified for Medicare and Medicaid and licensed by the Texas Health and Human Services Commission as nursing facility #307265; CMS rates Los Arcos Del Norte Care Center 1 out of 5 stars overall in Care Compare data dated October 1, 2026.
How many stars does Medicare give Los Arcos Del Norte Care Center?
CMS rates Los Arcos Del Norte Care Center 1 out of 5 stars overall, with 2 stars for health inspections, 1 for staffing and 4 for quality measures.
| Measure | Value |
|---|---|
| CMS overall rating | 1 of 5 |
| Health inspections (CMS) | 2 of 5 |
| Staffing (CMS) | 1 of 5 |
| Quality measures (CMS) | 4 of 5 |
| Long-stay / short-stay quality (CMS) | 5 / 3 |
| Certification (CMS) | Medicare and Medicaid |
| Certified beds; average daily census | 124; 83.6 |
| Ownership (CMS) | For profit - Limited Liability company |
| Chain (CMS) | None listed |
| Medicare/Medicaid participation since | May 11, 2011 |
| HHSC nursing facility license | #307265, 124 licensed beds |
| Alzheimer's beds (HHSC directory) | None listed |
About 84 residents live there on an average day, 67% of certified beds, below the 74% median for certified homes in the El Paso area.
What have inspectors cited at Los Arcos Del Norte Care Center?
Surveyors' latest standard health inspection of Los Arcos Del Norte Care Center was on May 21, 2026; CMS records 9 health deficiencies in that cycle (9 standard, 0 complaint).
Looking one cycle back to March 14, 2025, CMS shows 59 deficiencies. Certified homes in the metro have a median of 15 in their latest cycle, so this home sits at or below that mark.
Within CMS's three-year penalty window it shows 1 fine totaling $38,740 and 1 payment denial.
What do staffing and turnover look like at Los Arcos Del Norte Care Center?
CMS's payroll-based figures credit Los Arcos Del Norte Care Center with 3.20 total nurse hours per resident per day (below the El Paso median of 3.33), of which 0.39 are RN hours.
Nurse aides account for 1.85 hours per resident day. Weekend total nurse staffing is 2.89 hours per resident day. Nursing staff turnover is 35.7%, below the El Paso median of 43.9%; RN turnover is 61.5%. CMS counts 2 administrator departures in its measurement period.
Who can pay for a stay at Los Arcos Del Norte Care Center?
CMS lists Los Arcos Del Norte Care Center as certified for Medicare and Medicaid, so it can bill Medicare for qualifying short-term skilled stays and Texas Medicaid for long-term residents who qualify for nursing facility care.
A rehab admission after a hospital stay usually starts under Medicare Part A, which covers up to 100 days with a daily copay after day 20. When skilled care ends, the bill shifts to private funds, insurance or Texas Medicaid. Texas Medicaid residents keep a $75 monthly personal needs allowance; the rest of their income goes toward the cost of care.
How does Los Arcos Del Norte Care Center compare with nearby nursing homes?
The closest other certified nursing home is Avir at Patriot in El Paso (0.7 mi, CMS 1 of 5), and the nearest acute-care hospital is The Hospitals of Providence Transmountain Campus, about 6.8 miles away.
| Facility | Miles (straight line) | Licensed capacity | CMS overall rating | Latest CMS health inspection | Health deficiencies (latest cycle) |
|---|---|---|---|---|---|
| Avir at Patriot 11490 Gateway North Blvd, 79934 | 0.7 | 124 | 1 of 5 | August 29, 2025 | 20 |
| Ambrosio Guillen Texas State Veterans Home 9650 Kenworthy St, 79924 | 3.1 | 160 | 2 of 5 | April 9, 2026 | 14 |
| Mountain Villa Nursing Home 2729 Porter Ave, 79930 | 9.2 | 48 | 3 of 5 | December 4, 2025 | 4 |
| Avir at El Paso 7441 Paseo Del Norte, 79911 | 9.4 | 124 | 2 of 5 | May 6, 2026 | 12 |
| Nazareth Living Care Center 1475 Raynolds St., 79903 | 10.0 | 108 | 3 of 5 | January 9, 2026 | 18 |
Which questions does Los Arcos Del Norte Care Center's CMS record raise?
Use the public numbers to steer the visit. First, ask for the full statement of deficiencies from May 21, 2026, even though the count (9) is not high.
- Turnover is at or below the local median; ask which charge nurses and aides have been there longest.
- Ask what led to the $38,740 in CMS fines and whether the problem has been closed out.
- With occupancy near 67%, ask which halls have openings and why.
- CMS shows a resident council; ask when it meets and how families raise concerns.
- Ask who the attending physicians are, how often they see long-term residents, and which hospital they admit to.
