Simpatico East Assisted Living and Memory Care

Is Simpatico East Assisted Living and Memory Care a state-licensed assisted living facility?

Simpatico East Assisted Living and Memory Care holds Texas assisted living license #308258 (Assisted living, Type B), issued by the Health and Human Services Commission for 129 residents and valid until December 15, 2026.

The letter on a Texas license is about evacuation, not luxury. Type B residents may need staff help to evacuate, may need care during the night and may not be able to follow directions in an emergency, though they cannot be permanently bedfast.

How large is Simpatico East Assisted Living and Memory Care compared with other El Paso assisted living?

At 129 licensed places, Simpatico East Assisted Living and Memory Care ranks 1st of 31 licensed assisted living facilities in El Paso and Hudspeth counties, one of the larger settings, with about 13% of the metro's licensed assisted living capacity.

With El Paso's median license at 15 residents, this is one of the few big buildings. Ask how the community is divided into halls or neighborhoods and whether the same aides work the same hall.

When was Simpatico East Assisted Living and Memory Care last inspected, and what was found?

TULIP dates the latest HHSC visit at Simpatico East Assisted Living and Memory Care to May 27, 2026, 5 months before this page was built, and lists 10 cited findings across its recent health and life safety inspections.

Health inspection (May 27, 2026) cited:

• The facility failed to procure food from acceptable sources, or failed to handle food, subject to spoilage, as required.
• The facility failed to post a copy of the most recent inspection report.
• The facility failed to ensure each resident was treated with respect and dignity, and accorded the right to make his/her own choices about care, etc.

Life Safety Code (fire and building) inspection (April 29, 2026) cited:

• The facility failed to have and enforce a smoking policy.
• The facility failed to ensure the sensitivity of smoke detectors was checked according to NFPA 72.
• The facility failed to inspect, test, and maintain fire sprinkler system components.
• The facility failed to provide proper locking devices
• The facility failed to test and maintain an emergency generator that provides power to emergency lighting.
• The facility failed to provide a fire alarm control panel visible to facility staff or monitored by devices carried by facility staff, that indicated the location of a fire alarm event.

Plus 1 more cited finding on the TULIP record.

Texas law requires HHSC to inspect each assisted living facility at least every two years (Health and Safety Code 247.027), plus complaint investigations whenever needed. Across the 31 licensed facilities in the metro, the median latest visit is 11 months old and the median count of recent findings is 4.

Is Simpatico East Assisted Living and Memory Care certified for Alzheimer's care?

Yes. HHSC lists Alzheimer's certificate #104809 for Simpatico East Assisted Living and Memory Care, covering up to 32 residents of its 129 licensed places, valid through December 15, 2026.

The certificate, not a brochure, is the state's proof of a memory care unit in Texas, and it requires a Type B license. The unit must meet extra standards under 26 TAC 553.311, including a secured, approved outdoor area. Read how Alzheimer's certification works.

What enforcement history does Simpatico East Assisted Living and Memory Care have in Texas?

Yes. TULIP lists 2 administrative penalties against Simpatico East Assisted Living and Memory Care, $5,250 in all, the most recent dated October 9, 2025.

• October 9, 2025: Administrative Penalty of $3,000; rule 553.261(a)(1): The facility failed to ensure that medications were administered according to physician's orders.
• July 1, 2024: Administrative Penalty of $2,250; rule 553.267(a)(3)(E)(ii): The facility failed to ensure each resident was free from abuse, neglect, and exploitation.

Each penalty names the rule broken. Bring the rule number to a tour and ask the manager to walk you through what happened and what is different now.

What should we compare Simpatico East Assisted Living and Memory Care with nearby?

The nearest other licensed assisted living is Luxe Life Senior Living (2.0 mi by straight line, Type B, 32 places), and the closest acute-care hospital is University Medical Center of El Paso at about 8.2 miles.

If nursing care becomes necessary, the nearest certified homes are Avir at Del Sol (1.5 mi, CMS 3 of 5) and Center at Zaragoza, LLC (1.7 mi, CMS 3 of 5).

These are straight-line miles from 1991 Saul Kleinfeld; actual driving routes around El Paso will be longer.

What should we confirm with Simpatico East Assisted Living and Memory Care before signing?

Begin with the questions the public record itself raises: ask what led to the October 9, 2025 penalty under rule 553.261(a)(1) and how it is monitored now.

• Ask who gives medications, and whether a licensed nurse reviews the medication records.
• Ask how many staff are awake in the building between 10 p.m. and 6 a.m.
• Ask which languages the day and night caregivers speak; many El Paso families need a bilingual team.
• Ask whether the facility contracts with STAR+PLUS health plans for assisted living services, and the room-and-board rate if so.
• Ask for the admission agreement and fee schedule in writing, including what triggers a higher level-of-care charge.