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Mentis Neuro Health

State-licensed assisted living (Type B), the West Side, Upper Valley & Northwest part of El Paso, Texas

24 licensed places
0 Alzheimer's places
0 HHSC penalties
Quick answer

Mentis Neuro Health at 4360 Doniphan Dr, El Paso is a Type B assisted living facility licensed by the Texas Health and Human Services Commission (license #147797) for 24 residents; it holds no Alzheimer's certification, and the current license runs through August 21, 2027.

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Record summary

Mentis Neuro Health at 4360 Doniphan Dr, El Paso is a Type B assisted living facility licensed by the Texas Health and Human Services Commission (license #147797) for 24 residents; it holds no Alzheimer's certification, and the current license runs through August 21, 2027.

What does the state record for Mentis Neuro Health in El Paso show?

Mentis Neuro Health holds Texas assisted living license #147797 (Assisted living, Type B), issued by the Health and Human Services Commission for 24 residents and valid until August 21, 2027.

FieldFrom the state record
HHSC licenseAssisted living, Type B, #147797
Licensed capacity24 residents
Alzheimer's certificationNo certificate
Current license periodAugust 21, 2024 to August 21, 2027
First licensedAugust 21, 2015
Latest HHSC visit on TULIPNovember 26, 2025
HHSC administrative penalties on TULIP0
Licensee (per HHSC)Mentis Neuro El Paso LLC
Accepts Medicaid (per HHSC)No
Part of the metroWest Side, Upper Valley & Northwest

The letter on a Texas license is about evacuation, not luxury. Type B residents may need staff help to evacuate, may need care during the night and may not be able to follow directions in an emergency, though they cannot be permanently bedfast.

Where does Mentis Neuro Health rank by licensed capacity in El Paso?

At 24 licensed places, Mentis Neuro Health ranks 10th of 31 licensed assisted living facilities in El Paso and Hudspeth counties, a mid-sized settings, with about 2% of the metro's licensed assisted living capacity.

The median El Paso license covers only 15 residents, so a building of this size stands out. Larger communities tend to offer a dining room, a full activity calendar and on-site nurses on day shifts; ask how many residents share each caregiver at night.

When was Mentis Neuro Health last inspected, and what was found?

The state's TULIP system shows November 26, 2025 as Mentis Neuro Health's latest inspection visit, and 4 findings cited in recent health and Life Safety Code inspections.

Life Safety Code (fire and building) inspection (October 14, 2025) cited:

  • The facility failed to conduct required fire drills and document fire drills on the required form.
  • The facility failed to have and enforce a smoking policy.
  • The facility failed to have a program to inspect, test, and maintain the fire alarm system and keep records of inspection, testing, and maintenance of the fire alarm system.
  • The facility failed to ensure the sensitivity of smoke detectors was checked according to NFPA 72.

Routine HHSC inspections happen at least every two years under state law, with extra visits for complaints and incidents. Across the 31 licensed facilities in the metro, the median latest visit is 11 months old and the median count of recent findings is 4.

Does Mentis Neuro Health offer memory care?

Mentis Neuro Health holds no Alzheimer's certification, so it may not advertise specialized dementia care under Texas rules, although as a Type B facility it can serve residents with some confusion who need help to evacuate.

Early memory loss is common in uncertified buildings. The closest certified Alzheimer's units are White Acres Assisted Living in West Side, Upper Valley & Northwest (32 certified places, 1.5 mi); The MonteVista at Coronado in West Side, Upper Valley & Northwest (38 certified places, 3.5 mi); Pegasus Landing of El Paso in West Side, Upper Valley & Northwest (30 certified places, 4.1 mi).

Is there any state enforcement on file for Mentis Neuro Health?

None is listed: the TULIP record for Mentis Neuro Health carries no administrative penalties.

Penalties are reserved for serious or repeated violations. Ordinary findings are fixed through a plan of correction and never reach this section.

What should we compare Mentis Neuro Health with nearby?

The nearest other licensed assisted living is The Bartlett Rehabilitation, Skilled Care and Assisted Living (1.2 mi by straight line, Type B, 70 places), and the closest acute-care hospital is The Hospitals of Providence Memorial Campus at about 5.0 miles.

FacilityMiles (straight line)License typeLicensed capacityAlzheimer's capacityLatest HHSC visitHHSC penalties on file
The Bartlett Rehabilitation, Skilled Care and Assisted Living
221 Bartlett Dr, 79912
1.2Type B70009/22/20260
White Acres Assisted Living
7304 Good Samaritan Court, Bldg. 300, 79912
1.5Type B763202/06/20262
Pino Real Adult Foster Home
6724 Pino Real Dr, 79912
2.0Type C4010/30/20250
Ricci's Foster Home
6621 Southwind, 79912
2.0Type C4004/01/20250
The MonteVista at Coronado
1575 Belvidere St, 79912
3.5Type B763810/01/20250

For skilled nursing later on, the closest CMS-certified nursing homes are Franklin Heights Nursing & Rehabilitation (1.1 mi, CMS 1 of 5) and The Bartlett Skilled Nursing and Assisted Living (1.1 mi, CMS 2 of 5).

Mileage is measured between map points, so it understates real drives on I-10, Loop 375 and Montana Avenue.

Which questions does Mentis Neuro Health's record raise?

Begin with the questions the public record itself raises: ask for the exit paperwork from the most recent HHSC inspection, even though no findings are listed.

  • Ask who gives medications, and whether a licensed nurse reviews the medication records.
  • Ask for the overnight staffing plan for all 24 licensed places, not just the day shift.
  • If your parent is more comfortable in Spanish, ask how many caregivers on each shift speak it.
  • Ask whether the facility contracts with STAR+PLUS health plans for assisted living services, and the room-and-board rate if so.
  • Ask for the admission agreement and fee schedule in writing, including what triggers a higher level-of-care charge.
Source: Texas Health and Human Services Commission, Long-Term Care Regulation provider directories as of November 5, 2026 (hhs.texas.gov); HHSC TULIP provider records (inspections and enforcement) retrieved November 6, 2026 (tulip.hhs.texas.gov). Any star rating shown is published by CMS. El Paso Senior Advisor does not rate or rank facilities.

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